On Monday of this week, I made plans to meet a notary client between 7:30am and 8:00am on Tuesday, as I was not able to meet him Monday afternoon. I was busy. Actually having a life. Plus, I didn’t have my notary journal or stamp on me. So I needed to reschedule. And in our text communication, I agreed to the time set on Tuesday and he agreed as well. I also explained that I would text him when I was leaving and when I arrived that morning. He liked the sound of that.
So when yesterday morning rolls around, I shoot him a text letting him know I was headed his way. Then, 15 minutes after I sent the text, he responds asking how much will the total be for the notary services. I tell him the notarization is $15, but my travel is $25. He then responds, “the bank charges $15”. I said, so do I but I also charge a travel fee since I’m traveling to you. He thought we agreed to a $20 fee. Nothing in our text ever said I agreed to $20 fee for everything. He thought I was really going to accept $5 for traveling 13 miles out of my way to him.
He said he couldn’t pay that while I was in my Uber on my way to him. Frustrated at this point, I just texted back “thank you.”. He then said no worries, like he was really doing me a favor and asked if he could save my number. I, in turned, saved his as well… so I know never to respond to him in the future.
Burn me once, shame on you. Burn me twice, shame on me.
But it happens. Working with clients on our own isn’t going to be perfect and rainbows and sunshine all the time. We’re going to get people who are a disappointment. Who cost us more money to work with them than not to. Who don’t commit or poorly communicate. It happens. It’s part of the process. It’s how we learn how to do what we do better.
So even though he cost me $9.95 in fare money, I take this as a lesson learned experience. It’ll happen. The not so good clients will come and I will still have to roll with those punches.
For the longest time, I used to live at the corner of Overwhelmed and Frustrated. My residency there was years. And no matter how badly I wanted to move, it felt near impossible because my current situation felt out of my control. I hated that. I hated wanting more for myself and not being able to do anything about it.
Or so I thought.
I may not have always had the means to change what I didn’t like when I wanted to, but I could at least change my attitude. Cliché, I know, but accurate. You can’t do sh*t with a bad attitude and that’s the gospel truth. I don’t care how badly you want something or want something to change for you, if you’re walking around with a chip on your shoulder or a woe-is-me kind of bag, forget it, honey. You’re canceling out any progress you might be making.
Overwhelmed? I feel ya because I’ve been there. And the best advice I could offer you is two-fold. Find someone to talk with about what’s overwhelming you and why. And count your blessings. Seriously. If you in a position to feel overwhelmed, you’re in a position to feel empowered.
You woke up this morning, right?
You ate something, right?
You have somewhere to lay your head tonight?
You got internet?
I just listed four of your blessings. Give me 6 more.
Oh, man. I look forward to each and every Friday from the last Friday. And that’s the gospel truth.
This particular week has been relatively frustrating for me as I am feeling a bit “stuck”. I’ve had a number of interviews over the phone and in person, but no call backs for a second interview or a job offer and I’m… frustrated. I really hate the place I work at. It is soul draining. And I’m trying to get out of here and keep my head straight while pursuing other avenues that allow me to earn and be creative. But it’s not enough. I spend 40 hours here and ever hour feels like I’ve shorten my life by a day. It feels that bad.
But somehow I manage to fall out of bed, get dressed and come to work. Wanting, every day, to call out. Wanting a windfall of money to come my way so I can quit on the spot. Wanting anything but to be at this place.
So this morning I wake up to a text from one of my dearest and nearest, Elle, who sends me this beautiful message of how thankful she is for me helping her with an idea that she’s launching called J.U.N.K. Food. It’s about helping people who are interested in incorporating more plant based food into their diets to promote a healthier lifestyle. She sent me this long beautiful text about how all the women at her gym loved the idea and they can’t wait for it to fully form and follow the development of its concept.
And that made me feel good. Real good. Through my own troubles, I can be of service and benefit to someone else. I have strength even when it feels like I don’t.
So, I hope that all my hustlers out there who are also finding their own strength even when shit is not going according to plan. Keep hustling.